Tekninen tuki
Westermon tekniset tukipalvelut
Maailma digitalisoituminen jatkuu ja tietoverkkojen koko, monimutkaisuus ja merkitys kasvavat päivä päivältä. Tietoliikenne on usein kriittistä, eikä epäonnistumisia voida hyväksyä. Tätä tarkoitusta varten Westermo tarjoaa ammattimaisia palveluita varmistaakseen, että järjestelmiäsi tukevat robusteimmat ja luotettavimmat verkot.
Meillä on laaja tietämys ja kokemus useilta eri toimialoilta, mukaan lukien toimialakohtaiset vaatimukset ja määräykset sekä monet erilaiset teollisuussovellusten toimintaympäristöt, jotka voivat vaikuttaa verkkojen suunnitteluun ja toimintaan. Projektin koosta ja monimutkaisuudesta riippumatta Westermo on oikea kumppani, kun tarvitset asiantuntemusta parhaiden verkkoratkaisujen suunnittelussa, toteutuksessa ja hallinnassa.
Support Service Offer
On-site Service and Support
Westermo can provide on-site support to help diagnose the cause of a network issue and provide recommendations to fix the problem. Our experienced engineers not only have deep knowledge of our own technology, but usually all connected devices, equipment and systems as well.
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Commissioning Service
Westermo engineers can assist with the commissioning of your network. This can include product configuration and verification of functionality, factory acceptance testing (FAT) and site acceptance testing (SAT).
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Network Design Service
Westermo engineers can design complex networks involving a large number of routers, switches or radios based on your application requirement, and provide you with network design documentation that simplifies implementation.
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Troubleshooting Service
Westermo has a global team of support engineers able to troubleshoot network issues, provide qualified fault cause analysis and make specific recommendations for remedial actions.
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Network Optimisation Service
Westermo engineers can perform network optimisation to ensure it meets changing redundancy, security or legislative requirements. They can also help to improve the performance of networks that were poorly designed or configured.
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Network Security Service
Westermo can help you understand cyber threats and manage network security risks. We deliver more than just a product, providing advice on network configuration and management to provide protection against cyberattacks.
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Professional support for industrial networks
Business efficiency
With Westermo products & support services you can lower your total cost of ownership and increase your ROI while having the time to focus on the core competencies within your business.
Knowledge and experience
Westermo instructors are experienced and have deep knowledge of not only Westermo equipment, but also often the connected equipment and applications, as well as experience from many different industries.
Dedicated local support
We have skilled and experienced support in our own offices in 13 countries, ensuring you get the industry expertise you need in your local language.
Carl de Bruin
International sales
Jos tarvitset asiakastukea, ole hyvä ja käytä tukilomaketta